Nurse Navigator Program

This innovative program matches breast care patient with our Nurse Navigator at MedWest Haywood. Women coping with biopsy or a cancer diagnosis and treatment now have a unique professional advocates on their healthcare team.

The Nurse Navigator for MedWest Haywood is Johanna Dewees, B.S.N. She is a uniquely skilled nurse at helping support and guide breast cancer patients and their families throughout their course of medical treatment. She knows treatment options, resources, referral and support systems, etc. and can assist the patient in navigating all aspects of their care.

Johanna meets patients at the point of a biopsy recommendation and stays with the patient from the initial testing and diagnosis, continuing throughout the care and treatment process. She also assists with or coordinates patient appointments; provides educational materials for patient and family members; assesses the medical, emotional and social needs of her patients; works to eliminate barriers to care and follows up with medical staff to monitor and track patient care. 

Fellow professionals she works with include board-certified surgeons, medical oncologists, radiation oncologists, plastic surgeons, registered mammography technologists, Ultrasound / MRI / CT  and Nuclear Medicine technologists, certified lymphedema specialists, registered dietitians, and behavioral health therapists.

Any patient with a Breast issue can contact a Navigator for assistance. 
To contact a MedWest Nurse Navigator use the information provided below:

MedWest-Haywood
Johanna R. Dewees, BSN 828-452-8100 or      Toll free:  877-677-8101
Johanna.dewees@haymed.org

Some of the daily Duties of the Nurse Navigator:

  • Contacting patients who require additional imaging after mammograms
  • Providing education and emotional support to patients and their families
  • Meet with all patients who are recommended for biopsy  -  providing written and verbal information / answering questions about specific procedures and collecting information necessary for the biopsy procedure.
Assisting patients in many ways including:
  • Scheduling appointments
  • Overcoming barriers to care including transportation and financial needs
  • Contacting patients regularly to receive updates and offer assistance
  • Reviewing any new patient procedures or education
  • Being available by phone 24/7 for patients needs and concerns

For patients with a positive cancer diagnosis Navigators provide a helpful service:

  • Working with primary care providers to make sure patients receive the results in a timely manner 
  • Meeting with patient and their family and support persons to review their specific diagnosis
  • Providing emotional support to patient and family
  • Providing referral and resource information for patients and their caregivers
  • Scheduling Appts for care and /or patient referrals
  • Visiting patients by phone or in person before and after surgery 
  • Assessing and addressing  barriers to care (done on a continual basis also)
  • Attending procedures or office visits if the patient requests their presence 
  • Supporting and clarify what the providers plan is in lay language if needed
  • Calling patients the day before procedures to see if they have any questions and confirm time to arrive
  • Relaying any concerns or new information to the patients care providers.

Navigators are also involved in the community with groups like :

  • Cancer Support groups  
  • American Cancer Society :  “Look Good Feel Better” and other programs
  • Relay for Life:  Haywood County
  • Power of Pink: HRMC Foundation fundraiser to provide for mammograms and other imaging for uninsured persons