Haywood Regional Medical Center is accredited by the Joint Commission. The Joint Commission conducts a full survey of each organization every three years. On-site visits are unannounced.  Joint Commission will receive comments and complaints regarding quality and patient safety, and investigate these issues during the survey process. Comments can be forwarded to the Joint Commission by mail to:

Division of Accreditation Operations
Office of Quality Monitoring
Joint Commission
One Renaissance Blvd.
Oakbrook Terrace, Il. 60181

by fax to: (630) 792-5636
or by online complaint form at www.jointcommission.org.

Haywood Regional Medical Center is licensed in North Carolina by the Division of Health Services Regulation. Patients have the right to file a complaint with the Complaint Intake Unit, which can be reached by phone at 1-800-624-3004 (within N.C.); 919-733-7461 (local and outside North Carolina); or 919-715-7724 (fax).
The unit can also be reached by mail at:

Division of Health Services Regulation
Complaint Intake Unit
2711 Mail Service Center
Raleigh, N.C. 27699-2711

NONDISCRIMINATION POLICY
Haywood Regional Medical Center does not discriminate against any person on the basis of race, color, national origin, disability, or age in admission, treatment, or participation in its programs, services and activities, or in employment. For further information about this policy, contact the Patient Advocate at 828-452-8234,  NC State Relay at 711 or toll free 1-800-735-2962.